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Please find below most frequent questions users ask. If you do not find an answer to your question, do not hesitate to contact us. Our support team is eager to help you. We promise to answer every question asked.

What is the mission of Polish-Ads ?

Our portal is dedicated for Polish-British community living in Great Britan / Poland as well as for all buisnesses around them wanting to post classified ads. Anyone wanting to sell a car, house, electronics or other stuff can found our portal very useful.

Polish-Ads is the first, professional classified ads portal aiming to provide 1st class qualiity support service, clean advert presentation without disturbing banners and billigual translation services for advertisers.

We also want to provide our users useful tourist / sightseeing information about Great Britain and Poland as well as present some habits and cultural differences between them.

What about translation services at Polish-Ads ?

Polish-Ads portal allows users to place billingual adverts: in english and polish, which are displayed in polish and english version of the site. Placing adverts in 2 languages is not mandatory, but  recommended, The translation can be provided by user or can be left us to do - there is a service charge for it (see our offer page). The translation service provided by us is delivered by professional translators and is ready within 48 hours from the time your advert was placed. Usually, the translation is ready within few hours.

Do I need to register to place an Ad ?

No. Our portal allow you to place first adverts without prior registration. After first advert placement, you will receive a username and auto-generated password sent to your mailbox. Then you can easilly manage your active, not-finished or expired adverts.

I cannot log in / I have forgotten my password ?

Go to log-in page and click on "forgotten password" link. No matter if you have forgotten your password or blocked you account by too many unsuccessful logon attempts, you can always generate new password. Just type in your email address and secuirity code visible on the page and continue by pressing a send button. After a short while, you will receive a new password to your mailbox.

I have abandonned process of placing new advert. Is it possible to resume it?

Yes, but only if you were logged in whilst placing new ad. If this is a case, please log in to the portal and go to my account page. Please locate a dropdown list with adverts states. Choose "not finished" and press "find" - not finished advert should be displayed. Click on "Finish off" button to resume placing ad.

I have abandonned payment - how can I pay again ?

Please log in to the portal. Go to "My account" page nd locate your advert on the list. Click "payments" button associated with your advert. In a new window, please locate "Pay" button to make payment one more time.

Can I renew advert or I have to enter it again ?

Every advert at Polish-Ads can be renewed 3 days before it expires or once is expired. Please log in to the portal, go to "My Account" page. Locate your advert on the list and click "Renew". Follow the wizard to finish renewal process.

Why adverts with longer expiration period are much more expensive ?

At Polish-Ads we want adverts to be up-to-date. We were tired of portals displaying posts that were not anymore valid and were being still displayed. Therefore, we propose FREE advertising and cheap advertising for a short period. If anyone want's to present its advert longer, deliberately must pay more for it.

What payment channels can I pay through ?

We cooperate with 2 majors operators: PayPal for those wanting to pay by PayPal funds or Credit / Debit cards or DotPay wanting to pay by polish bank transfers or other channels available on polish market.

List of PayPal payment methods can be found here

List of DotPay payment methods can be found here

What do I need to do to receive text/sms notifications related to my advert ?

Text messaging is available to all paid adverts. Please make sure you have entered your mobile number on contact details page in "My Account"

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